Business Analyst
Job Location :
Bandar SunwayWe are a global technology company with 20 years of experience. We employ over 1800+ specialists in the field of modern business support solutions. We have 7 branches in Poland and offices in India (Pune), Germany (Frankfurt), Canada (Mississauga) and Malaysia (Selangor). We create innovative IT solutions using our expertise in outsourcing, software maintenance & development and Cloud computing. As well as supporting the idea of Paperless World which aims at reducing the amount of paper used by the organizations and optimizing business processes.
Your role
- Strong analytical and process-oriented thinking skills.
- Capable of running workshops (virtual and in person), and helping our customers derive the right set of user stories to meet their business requirements.
- Great attention to detail. It shows in your documentation as well as your testing of the solution.
- Work well in multicultural and virtual team set ups. Business fluent and have strong communication skills.
- Willing to take an active role. Self-initiative is what drives you to obtain information and learn new things.
- Staying on top of things and you have a natural organizational talent.
- Good English language skills.
Your skills & experience
- At least 3-7 years of experience as Business Analyst. (1 year working on any Pega projects) English level: B2/C1.
- Linguistic and communication skills - ability to put thoughts into words.
- Practical knowledge in scope of business analysis area for IT solutions.
- Analytical thinking ability, collecting requirements, creating use cases, modeling business processes, conducting workshops techniques
- Knowledge of issues related to usability of systems/ application.
- Good ability to elicit and define requirements on many levels (User requirements, functional and non-functional requirements)
- Clear formulation of ideas, providing the right level of details to the specific stakeholders, ensuring clear communication of objectives and requirements
- Managing and working with stakeholders in order to understand business needs.
- Defining and setting the scope of the project/release/sprint.
- Practical knowledge of requirements definition techniques (use cases and scenarios, user stories, acceptance criteria)
- Practical knowledge of analytical artifacts (process modeling, process mapping, conceptual and logical modelling, data dictionary, requirements modeling, business rules, decision tables, etc.)
- Translating requirements into specifications, ability to use precise technical language, creating high quality documentation
- Ability to anticipate potential problems, determine and implement solutions, strong problem solving skills
- Ability to influence decision making through analysis.
- Good understanding of agile software development processes and principles; understanding of waterfall processes and differences between the two approaches,
- Knowledge of Scrum framework and roles and Good knowledge of techniques of workshop facilitation
- Requirements management throughout their lifecycle, ensuring requirements are tracked and traced, ability to manage changes in requirements effectively
- Clear formulation of ideas, providing the right level of details to the specific stakeholders, ensuring clear communication of objectives and requirements
- Curiosity and analytical thinking, ability to ask the right questions, ability to challenge requirements and business processes
- Knowledge of UX aspects and how to collaborate with UX specialist, knowledge of User Centered Design process
- Understanding the customer experience, prototyping and designing basic wireframes.
- Ability to plan, organize and structure work, ability to estimate and deliver tasks within scheduled dates
- Ability to lead the team (organize & coordinate work) and ability to share knowledge and train others and Working closely with developers, testers, solution architects etc.
Our offer
- Additional Annual Leave (upon completion every 1 year in Billennium).
- Health insurance (including spouse and children). Optical fee coverage reimbursement.
- Flexible schedule - Hybrid working model.
- Maternity and Paternity leave.
- Transport allowance.
- Professional development. Opportunities for promotion (reviewed every year).
- Integration activity (quarterly basis).
Recruiter Responsible for offer