Power BI Incident & Problem Leader

Job Location :

Poland (100% remote work possible)

Your role

  • checking the quality of incidents, problems and changes requests/tickets in Service Now;
  • creating a problem ticket for the RCA;
  • checking if there is a P1 that has been raised and following it during its lifecycle;
  • creating and animating crisis calls with all of the stakeholders if needed;
  • creating weekly and monthly reports.

Your skills & experience

  • knowledge of the Ms Power BI and Service Now;
  • ability to build IT KPI’s;
  • highly-developed communication skills to lead meetings with many stakeholders as well as contact IT and Business people through EMEA;
  • proactive attitude;
  • fluent English;
  • French language is nice to have.

Our offer

  • ability to work remotely or in one of our offices;
  • mature, international project environment - challenging and rewarding projects;
  • access to training and certificate courses;
  • free access to an advanced training platform (Udemy for Business);
  • flexible work schedule and hours;
  • access to private medical service, life insurance, and Multisport card;
  • awesome company events and parties.
Join our team!
Dołącz do nas!
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Recruiter Responsible for offer

Dołącz do nas!