IT Support Specialist

Miejsce pracy:

Lublin Olsztyn Warszawa

Your role

  • Work in client support teams (1st line of support),
  • Analysis and resolution of technical errors and problems related to dedicated client applications,
  • Meticulous collecting and grouping of technical information,
  • Using good ITIL practices when analyzing/resolving problems,
  • Direct contact with the client, taking care of internal and external communication,
  • Ongoing reporting of work in ITSM systems (ServiceNow, JIRA),
  • Optimization of working interfaces and processes.

Your skills & experience

  • IT education preferred (technical secondary school/IT studies),
  • Previous experience on a similar position,
  • Good command of English,
  • Experience in working with ticket systems,
  • Communicability and teamwork skills,
  • Ability to think analytically and solve problems.

Our offer

  • Full-time contract adjusted to your preferences,
  • Ability to work in one of our cool offices,
  • International project environment,
  • Access to trainings and certificate courses,
  • Access to private medical service, life insurance and Multisport card,
  • English classes,
  • Awesome company events and parties.
Join our team!
Dołącz do nas!
Aplikuj o tę pracę

Dołącz do nas!